I think courtesy is key in life, so I am surprised one would choose to make a living through the idea of revenge. Does revenge make one feel better? I believe there are channels to report businesses that are unethical. I am baffled by this.
http://www.sfgate.com/cgi-bin/article.cg
I think of the words of George Herbert:
"He who cannot forgive breaks the bridge over which he himself must pass."
I enjoy the columns of Mark Morford. I think we are all aware at this point that no one has a totally full-proof safety net in this life, but many of us seem to agree that it works a little better when we pool resources and recognize that "it could happen to us."
http://www.sfgate.com/cgi-bin/article.cg
Here is Terry Pratchett:
"I'll be more enthusiastic about encouraging thinking outside the box when there's evidence of any thinking going on inside it."