Quote -

I have come to the frightening
conclusion that I am the decisive element. It is my personal approach that
creates the climate. It is my daily mood that makes the weather.



I possess
tremendous power to make life miserable or joyous. I can be a tool of torture
or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all
situations, it is my response that decides whether a crisis is escalated or
de-escalated, and a person is humanized or de-humanized.



If we treat people
as they are, we make them worse. If we treat people as they ought to be, we
help them become what they are capable of becoming.



Johann
Wolfgang von Goethe, 1749-1832

German Philosopher,
Novelist and Poet